Privacy Policy

Last Updated: 08 September 2024

At VADigi (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, VADigi (the “Website”), and when you use our services, including digital marketing, social management, and virtual assistant services such as customer support, lead generation, chat and email support, technical and administrative support.

Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.

1. Information We Collect

1.1 Information You Provide to Us

• Personal Information: When you contact us, sign up for our services, or engage with us through the Website, we may collect personal information such as your name, email address, telephone number, and any other information you choose to provide.

• Payment Information: If you purchase services from us, we may collect payment details, including credit/debit card numbers and billing addresses, through a secure payment processing service.

1.2 Information We Collect Automatically

• Usage Data: We may collect information about your visit to our Website, including IP addresses, browser type, operating system, referring URLs, pages viewed, and time spent on the Website.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with the Website. This helps us improve our services and user experience. You can control the use of cookies through your browser settings.

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, if you interact with us through these channels.

2. How We Use Your Information

2.1 Providing Services

We use your personal information to:

• Provide and manage the services you request.

• Process payments and manage your account.

• Communicate with you regarding your account or our services.

2.2 Marketing and Communication

We may use your personal information to:

• Send you marketing communications, including newsletters, offers, and updates on our services.

• Personalize your experience on our Website and improve our services.

2.3 Legal Compliance and Security

We may use your personal information to:

• Comply with legal obligations and regulations.

• Protect the security and integrity of our Website and services.

3. How We Share Your Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our Website and providing our services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner as part of that transaction.

4. Your Rights and Choices

4.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

4.2 Deletion and Restriction

You have the right to request the deletion of your personal information or to restrict how we use it under certain circumstances.

4.3 Objection to Processing

You may object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.

4.4 Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

4.5 Withdraw Consent

If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@vadigi.com.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or destruction. However, please be aware that no security measures are completely foolproof.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We ensure that appropriate safeguards are in place to protect your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with the new effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

VADigi
3rd Floor, 86-90 Paul Street,London, EC2A 4NE
Email: hello@vadigi.com